Pool, Spa & Tennis Access & Rules
POOL, SPA & TENNIS COURT ACCESS POLICY:
All Quelah Condominium rental guests will be required to show proof of their reservation
and their Quelah pool key to the pool monitor before they sign-in to access the pool. The
proof can be a printed copy of their reservation confirmation and is to include the guests
name, arrival date, departure date, number of guests and the unit number. Proof can also
be shown to the pool monitor on a mobile device such as a smart phone, an iPad or a
Google Chromebook, etc. Rental Guests will be denied access and turned away without
the required reservation confirmation details which can be easily obtained by the rental
POOL & TENNIS COURT KEYS & ENTRY:
The Association of Unit Owners ask that all owners, guests of owners and all rental guests
use the appropriate key. Climbing over the pool or tennis court fence is prohibited.
Unknown persons asking to have the gate opened for them should be directed to return
to the Quelah unit where they are staying to obtain their pool key.
Contact your rental host if no key is in your rental unit. Proof of your Quelah rental
confirmation will be required by the pool monitor for access. Rental guests staying at
other nearby homes or condominiums are not allowed.
This also means that a Quelah rental guest may not invite friends or family staying at
another nearby condo or home 'to be their guest' at either the Quelah pool or courts.
Renters desiring the use of Quelah facilities should be renting a Quelah condo. Those
choosing to rent elsewhere have the option of using SHARC Aquatic Center or the
Sunriver Fitness Center.
Trespasser’s are subject to prosecution & a fine of $1250 or 90 days
(ORS: 161.635 & 164.245).
QUELAH OWNERS & RENTAL GUESTS COVID PROTOCOL:
Please refer to our home page for the most current COVID-19 pool opening & access.
Quelah’s facilities are for use by Quelah Owners & Quelah Renters only. Quelah Owners
and their immediate families are entitled to invite their guests and friends. Quelah
Renters are not allowed to invite Guests not staying in a Quelah condominium.
All owners & guests are required to present their Quelah pool key and their identification
to the pool monitor (when on duty) prior to pool entry. All owners and guests are required
to register (sign-in) to the pool monitor’s log book. Owner names given will be confirmed
on the Quelah’s owner List. Rental guests must provide their reservation rental
confirmation to the pool monitor.
Required sign-in info:
(1) names & number of guests staying in the unit
(2) rental unit number,
(3) rental agency or owners name, Quelah rental confirmation.
If a person rents both a property outside of the Quelah condos, such as a Skyline condo or
other unit and a Quelah condo, only the people staying in Quelah condo have access.
The Pool Monitor will put removable wristbands on all owners & guests prior to
admission. Guests may reuse their wristbands as they come and go on subsequent days.
However, those wristbands must be worn prior to pool or spa facility entry. Children
under 5 years of age are not required to wear a wristband.
Oregon law does not permit unaccompanied minors under the age of 14 to be in a pool
area without a lifeguard or adult supervision.
There are several units owned by corporations or an LLC that allows it’s employees or
guests to use the unit. Employees or company guests must have a Quelah key to enter.
Only the owners of a Quelah LLC or Corporation are allowed to have guests. The
employees or guests & renters of a family LLC are NOT ALLOWED to bring their friends.
Maximum occupancy is either 6 people for 2 bedroom units and 8 people for 3 bedroom
units. Children under 5 years old are not included in these occupancy limits.
The Pool Monitor is authorized to call the Sunriver Police Department dispatch at 541-
593-1014 for any trespass or rule violations for the Pool or Tennis Courts that can not be
Food and Beverages in plastic containers are allowed in the pool, spa and tennis areas.
GLASS IS NOT ALLOWED inside the pool or spa facility as broken glass closes the pool.
To protect the pool and spa from vandalism and abuse, PLEASE DO NOT OPEN THE
GATE for anyone who is not wearing a Quelah wristband or who does not have a Quelah
pool key. Trespasser’s are subject to prosecution and a fine of $1250 or 90 days
(ORS: 161.6 35 & 164.245)
These rules apply 24/7 year round and enforced by the pool monitor when on duty. When
the pool is closed for the season, owners and permitted guests are not allowed to
remove the spa cover. Use of the tennis courts is not permitted when the nets are down.
EMOTIONAL SUPPORT & COMFORT ANIMALS ARE STRICTLY PROHIBITED INSIDE
THE POOL OR TENNIS COURTS
SERVICE ANIMALS ARE WELCOME, BUT MUST BE HARNESSED, LEASHED OR
TETHERED, UNLESS THE DEVICE INTERFERES WITH THE ANIMAL’S WORK
NO ANIMALS, INCLUDING SERVICE ANIMALS, ARE ALLOWED IN THE POOL OR SPA
AT ANY TIME
A SERVICE ANIMAL IS LIMITED TO A DOG THAT IS TRAINED TO PROVIDE
ASSISTANCE OR PERFORM SPECIFIC TASKS FOR A PERSON WITH A DISABILITY
COMFORT OR EMOTIONAL SUPPORT ANIMALS DO NOT QUALIFY AS SERVICE
SERVICE ANIMALS ARE WORKING ANIMALS, NOT PETS
YOU MAY BE ASKED WHAT SERVICE THE ANIMAL PROVIDES
TENNIS & PICKLEBALL COURT RULES:
Only USAPA (United States PickleBall Association) approved 'green zone' paddles may be
used. USAPA approved paddles are available from the on court storage locker for players
who do not have approved paddles. The USAPA approval must be printed on the face
your paddle to be used. We also require all players to to use the new style foam-like balls
from Gamma Sports (supplied) to help reduce the noise annoyance for our owners &
guests who live in close proximity to our courts.
Gamma foam balls bounce & play similar to the standard hard plastic balls but may take a
little getting used to. The new foam-like balls are much quieter and do not 'POP' when hit
during hard play.
Guests can use traditional equipment & balls at Fort Rock Park which provides an
alternative for play other than simply not playing.
You will be asked to leave the court if you play with non USAPA approved paddles or use
the traditional hard plastic balls.
Courts are for Tennis and PickleBall use only. All other activities are prohibited.
COVID protocols & social distancing of guests are required.
USAPA approved paddles & Gamma foam quiet balls only.
No black or dark soled shoes.
No remote controlled toys.
No skateboards or bicycles.
No non-service dogs or emotional support animals allowed.
No climbing of fences.
Protect your property, please keep courts locked at all times. If there is a situation that
cannot be resolved by polite request, please notify the Pool/Tennis Monitor when on
duty, or Duane Liebelt, a resident member of the Quelah Board at Unit 1 across from the
pool or call the Sunriver Police Department.
Your cooperation in this matter for the enjoyment of the facilities by the Quelah Owner's
and their guests is appreciated. Please contact the Quelah management for any
problems, questions or suggestions you may have.
Joanna Johns, Quelah Community Manager, (541) 410-4177